Opening Up Our Community — 6.19.20

Many state and county governments are releasing plans to reopen the economy to essential businesses. While this is an encouraging sign, please know this process will be thoughtfully considered at The Heritage of Green Hills. We will implement a multiphased approach when reopening our community. As we serve vulnerable adults throughout our community, The Heritage of Green Hills reopening phases may differ from the state’s or county’s phased approach. We will base decisions for each phase on state and regional criteria, advice from public health officials, and the health status of our community. We will evaluate how we shift our protocols after we know our community is no longer at risk, and with careful consideration of the guidance offered by the Centers for Disease Control and Prevention (CDC), Centers for Medicare & Medicaid Services (CMS), and local and state health departments.

We are all looking forward to the day when we can resume our lives as a community and gather with our friends, yet the health and safety of residents and employees must remain our highest priorities. From the beginning, we have taken on this challenge as a marathon rather than a sprint. There are no shortcuts or easy answers when it comes to how we reduce our risk regarding COVID-19, and it’s as important as ever that we continue to remain focused on protecting ourselves and supporting each other. We want to keep you informed regarding what services will reopen and our policies on visitors to the community.

As of Friday, June 19, The Heritage of Green Hills service updates and visitor policies are as follows:

  • During Phase One social distancing and masks will be required at all times when not in your residence and there will be limited capacity restrictions for activities and visitors along with self-quarantine guidelines. The following activities will resume during the next week:
  • Staff-led small group activities, Fitness Center and Pool, Game Room, movies, modified housekeeping, beauty salon, scheduled visitors meeting in designated locations, healthcare specialists will resume on-site office visits, blood lab services, essential maintenance work orders and two meals delivered each day will continue.

In the upcoming weeks, and until further notice, The Heritage of Green Hills will continue to follow the heightened precautionary measures currently in place. These practices include following social distancing protocols, wearing masks, and observing visitation restrictions. We understand the risks posed to our community from COVID-19 and remain committed to our processes. As the situation evolves, and we make changes to our protocols, residents, employees and families will be notified first. We will work to keep you informed via our website.

Thank you for your patience, your support, and for embodying the hopeful spirit that The Heritage of Green Hills is known for as we continue to navigate this process together. If you have specific questions on how The Heritage of Green Hills reopens, please contact or 484-269-5100 for local information. For more information about COVID-19 and our national response to COVID-19, go to