Resident Services Nurse: Michelle Schappell
Michelle has been with The Heritage for about seven years. She describes herself as a hands-on nurse – and she loves it. Michelle is the one who calls the doctor if a resident isn’t feeling well, arranges meals when they’re sick, and follows their progress if they are in the hospital. Her attention to detail means they get the in-home care, medication reminders, and assistance they need. On top of that, she makes sure paperwork, billing, and scheduling are done correctly.
Michelle is studying for her RN, enjoys caring for her two young sons, and goes rock climbing when she can find the time.
Quote:
“I like making a difference in residents’ lives”, she said. “I treat them how I would treat my family.”
